Brief History and Philosophy
PASADANA SDN BHD is a wholly owned Bumiputra company, incorporated on 13th October 1997, with our main objective to assist clients in collecting Commercial and Consumer bad debts nationwide.
We are currently in our 20th year of servicing our clients in debt recovery industry.
Our philosophy of collecting is to return to our clients as much money through professional and ethical procedures without a negative impact being left on our client’s reputation. Our teams are service and result oriented. This philosophy is the basis of our collection strategy. This strategy is based on using a combination of letter, direct telephone communications and straightforward and professional approach. Our experience shows that this is the most effective method of collection.
To provide Debt Collection Services in a Systematic, Professional and Civilized manner that would result in a win-win situation for both the Service Provider as well as the consumer at large.
Our Vision – Skill and Sensitivity
Our teams are well trained to meet highest standard of excellence and professionalism. Our staff will be kept informed on the latest techniques and tools on debt collection activity. When negotiating, we are not limited by a lack of imagination. Each collector handles an account from the very first call until the case is closed, assuring continuity in approach and consistent communication. Our goal is to achieve the highest possible return on each Ringgit placed as quicker as possible.